Rice Bag Therapy Products : Frequently Asked Questions : Hugz Plus LLC

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Frequently Asked Questions about Thermo-Hugz^® Rice Bag Therapy Products
How long will my rice pack last? My rice pack is getting soiled and stained. How can I get it clean? Sometimes my pack is hotter on one side than another. Why does this happen and how can I prevent it? Sometimes my pack feels moist on the outside after heating. Why is that? What are some other uses of my Thermo-Hugz? What are the properties of the herbs in my eye pillow?

How long will my rice pack last?	TOP
Answer: We currently have reports of usability for greater than 10 years with proper care. We are continuing to monitor for usage beyond 10 years!

My rice pack is getting soiled and stained. How can I get it clean?	TOP
Answer: Use a clean cloth lightly moistened with mild diluted detergent. Gently wipe the soiled area until the stain is removed. Never submerge your Thermo-Hugz in water or other liquids. Allow to dry before using.

Sometimes my pack is hotter on one side than another. Why does this happen and how can I prevent it?	TOP
Answer: Individual microwave ovens vary in wattage and features. In microwave ovens with turntables, uneven heating is minimal. To promote even heating stop the microwave mid-cycle and shake the pack to evenly distribute the heat. Resume the heating cycle and shake again. Always do the "touch test" to assure proper temperature before applying to the body.

Sometimes my pack feels moist on the outside after heating. Why is that?	TOP
Answer: The content of the pack is all natural rice that contains significant moisture in the form of water. The natural moisture produces a warm moist heat that enhances the soothing and relaxing effects of the pack. If excessive moisture collects on the outside of your pack, cover the pack with a pillowcase or other layer of material to prevent burns. The amount of moisture in the rice will decrease over time with regular use.

What are some other uses of my Thermo-Hugz?	TOP
Answer: Users have reported the following uses: Relief of menstrual cramping Cold application for migraine headaches * Cold application for sprains and strains* Back support while driving or sitting Foot warmer Neck support while sleeping (heated or unheated) Relieve shoulder tension Relief of sinus congestion *Packs may be stored in a plastic bag in the freezer

What are the properties of the herbs in my eye pillow?	TOP
Lavender calms and soothes mind and body, eases headache pain, reduces stress and encourages sleep. Eucalyptus helps to maintain or regain health, clear nasal congestion and bring relief for sinusitis. Peppermint relieves insomnia, tension and nervousness and is very soothing for cold-related symptoms.